Charlotte Jackson

Charlotte Jackson

Charlotte Jackson

Head of Inclusive Workplace
Ministry of Justice

Charlotte is the Head of Inclusive Workplace at the Ministry of Justice, where she has responsibility for leading the department’s strategy for promoting and embedding inclusion for 70,000 staff through a programme of communications delivery, policy development and compliance with equality duties, learning opportunities and training interventions, and positive role modelling. Charlotte also recently stepped down from a three year tenure leading Ministry of Justice’s LGBTQ+ network where the Department saw a jump of 191 places in the Stonewall Workplace Equality Index to number 13.

Following completion of her degree in European Studies at University College London, Charlotte’s professional career started in communications where she spent 10 years as a Communications Manager in the voluntary sector. She worked across a broad range of issues such as sexual and reproductive and sexual health projects in Sub-Saharan Africa and Asia; community and social enterprise with economically-deprived communities across the UK; and welfare to work initiatives with lone parents and ex-offenders. She joined the Civil Service in 2008 in the Home Office when she managed a network of 42 communications officers in Local Criminal Justice Boards that bought together local justice agencies including the Police, Courts, Prisons, Probation and Victim Support. She then worked in Victims and Witnesses Policy, where she quickly established herself as an insight lead for stakeholder engagement and assessing equality impacts of large-scale policy projects, including reform to the Criminal Injuries Compensation Scheme to make savings of £50 million and setting up the Victims’ Commissioner Office. In 2012 she moved into a corporate role in MoJ HR, spending five years project leading on culture change programmes and managing the annual People Survey for 70,000 staff, including oversight for analysis and reporting to the board and a programme of action on results across ten business groups.